We Have Set Out with a Goal of 100 New Factory Service Points to Strengthen Our After-Sales Services

We are expanding our Factory Service Point network to provide our users with faster technical support, stronger spare parts access, and higher quality after-sales service.

This investment, which we have implemented with the goal of 100 new Factory Service Points across Turkey, marks the beginning of a new era in after-sales services. We have begun commissioning our first Factory Service Points in Antalya, Izmir, Ankara, and Istanbul.

While we currently operate with over 600 dealerships and service points across all 81 provinces of Turkey, we are making our after-sales service processes stronger, more accessible, and more sustainable through our new investments.

Building a Strong Infrastructure for After-Sales Services

In order to provide faster support to our users, we have put our new 7000 m² operation area into service.

Thanks to this investment, we can manage our spare parts management, logistics operations, and technical service processes more efficiently, and deliver the necessary solutions to our users in a shorter time.

Our goal is to ensure that every user who chooses our products can access the support they need more quickly and to continuously improve our after-sales service quality.

Strengthening Spare Parts Access

As part of our transformation efforts in after-sales services, we have moved our spare parts sales to our e-commerce infrastructure.

Additionally, we have strengthened our spare parts operations with recent investments in warehousing, logistics, and supply chain. With this, we aim to ensure that our users can reach the spare parts they need more quickly.

Our Factory Service Points Are Expanding

Our first Factory Service Points have started providing service in Antalya, Konya, Gaziantep, Kilis, Canakkale, and Kocaeli. Our new locations in Ankara and Istanbul are also gradually becoming operational.

In the coming period, we aim to be closer to our users and provide faster service by commissioning new Factory Service Points in different regions of Turkey.

Our goal is to reach 100 Factory Service Points across Turkey in the short term, ensuring that our users can access the technical support they need in less time.

Prioritizing User Experience

With the new structure we have implemented;

• We are accelerating spare parts supply processes
• We are making maintenance and repair processes more efficient
• We are making it easier for our users to access technical support
• We are increasing standardization in service quality
• We are managing our operational processes more effectively

Thanks to these investments, we are creating a stronger and more sustainable after-sales service structure that can respond more quickly to our users' needs.

We Continue to Invest for Stronger Service

As Volta Motor, we are constantly improving not only our production power but also our after-sales service infrastructure.

While we continue to stand by our users with our experience in electric mobility, wide product range, and extensive service network; we aim to take the Volta experience further every day with our Factory Service Points, strengthened spare parts infrastructure, and new operational investments.

We will continue our investments with determination to build a structure where our users can reach the support they need faster, access spare parts more easily, and experience a stronger service quality.