Delivery Information

Delivery Information

DELIVERY INFORMATION

The delivery of the Products will be carried out to the delivery address specified by the Buyer during the order process via the courier/logistics company contracted by the Seller. Delivery will be made to the address specified by the Buyer, and the Buyer is responsible for providing the address accurately and completely. Necessary notifications will be made to the Buyer via e-mail, SMS, or telephone.

For vehicles subject to registration, it is mandatory to complete the notary procedures prior to delivery. In this context, the Buyer is obliged to complete the vehicle registration procedures by applying to any notary within 3 (three) days at the latest, using the “Vehicle Notary Transaction Documents” provided by the Seller. The Buyer must submit the vehicle license or temporary registration document issued as a result of the notary procedures to the Seller. Product delivery will not be carried out until these documents are submitted to the Seller. The Seller is not responsible for any delays that may arise if the Buyer fails to complete the notary procedures within the specified period, and the delivery periods will not run during this time.

If the Buyer is not present at the specified address during delivery or does not take delivery of the product, the product may be delivered to the nearest dealer or authorized service provider to the Buyer's address, if available. If the dealer or authorized service provider cannot accept the product or is unavailable, the product will be returned to the Seller (factory/warehouse). All costs that may arise in this process, such as reshipment, storage, etc., will be charged to the Buyer. If the product is not taken delivery of within the specified period, the Buyer will be deemed to be in default as a creditor and will be responsible for any damage or loss that may occur to the product during this process.

If the Products are to be delivered to a person/entity other than the Buyer upon the Buyer's request, the Seller cannot be held responsible if the person/entity to whom the delivery is to be made does not take delivery of or refuses to accept the Products. The Buyer cannot make any claims against the Seller regarding this situation.

In order for the Products subject to the Contract to be delivered to the Buyer, the Contract must be accepted by the Buyer during the sales process on the Website, and the price of the Products must be paid in full. If the Product price is not paid for any reason or if the payment made by credit card is cancelled by the bank, the Seller shall be deemed to be released from the obligation to deliver the Products.

The delivery of the Products is made within the promised time after the payment is completed. In any case, the Products will be delivered to the Buyer within 30 (thirty) days at the latest from the date the Buyer's order reaches the Seller. If the Seller fails to fulfill its obligation within this period, the Buyer may terminate the Contract. In case of termination of the contract, the Seller shall refund all payments collected, including delivery costs if any, within 14 (fourteen) days from the date the notice of termination reaches the Seller.

The Buyer is obliged to inspect the Products before taking delivery; not to accept damaged and/or defective Products that can be noticed during delivery (dented, broken, torn packaging, etc.) and to have a report drawn up by the courier regarding this situation. If the product is accepted despite an existing obvious defect, the Buyer shall be deemed to have accepted the product in its defective state.

If the Buyer wishes to exercise the right of withdrawal, they must return the Products without using them, along with their invoice and all documents provided during delivery (warranty certificate, user manual, etc.). In case of exercising the right of withdrawal, unless otherwise stated by the Seller, the Product shall be sent to the return address notified by the Seller.